![]() NOTE: The IP address of the server will change according to your location. It would sure cut down on their call volume I would think! ![]() Maybe I should call them and offer them the resolution for a fee. GoDaddy should be aware of this issue, but apparently they’re not. As soon as we put the IP address in the configuration of both the I-Phone and the I-Pad, woohoo….They both started working also! This particular setup was Office 365, but I would think it doesn’t really matter what you’re using, as she was also having the same issue on her I-Pad and I-Phone. Instead of using, put the IP address of that server in the outbound mail section in Outlook configuration. Resolution to Godaddy not authenticating users. Even though I got a reply, it still wouldn’t authenticate. ![]() Turns out there’s some problem, possibly on GoDaddy’s end with the name resolution on that server. Then I pinged the server and got a good reply…Hmmmm. She actually should have called Dell, as they are responsible for supporting any operating system they sell. And of course they wanted to charge her for support on a brand new Dell Inspiron 15. GoDaddy’s stellar support referred her to Micro$oft. I tried all the different ports, 25, 80, 3535 and 465 with SSL. She was getting mail just fine, but no outbound mail. Today a client called me and she couldn’t get her brand new Windows 8 to send mail thru GoDaddy’s SMTP server.
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